Shipping & Return Policy

Order Processing

• We process and pack orders in 5–10 business days (not including weekends or holidays).
• After your order ships, you will get a tracking number by email.

Shipping Rates & Delivery Time

• Shipping cost is shown at checkout.
• Delivery time depends on the carrier and your location. Once it’s shipped, delivery is usually 2–7 business days in the U.S. (may vary).

Address Issues

• Please double-check your shipping address before placing your order.
• If a package is returned to us because of an incorrect address, you may need to pay for reshipping.

Returns

       We will not be accepting any returns or exchanges. Once the package is shipped, we are no longer responsible for the parcel. We recommend following your tracking number via email, to keep an eye on the progress of your package. If you did not receive your parcel, please contact your local post office and file a lost package claim. All sales are final. We do not offer any returns or exchanges. 

Lost / Stolen Packages

• DB Hat Co is not responsible for packages marked as delivered by the carrier.
• If your package is missing, email us thedbhatco@gmail.com and we’ll help you file a claim or figure out next steps.