Shipping & Return Policy

Order Processing (Ready-to-Ship Items)

• We process and pack orders in 1–5 business days (not including weekends or holidays).
• After your order ships, you will get a tracking number by email.

Pre-Orders

Pre-orders are items that are not ready to ship yet.

• The product page will show an estimated ship date (example: “Ships in 2–4 weeks”).
• If your order includes both pre-order + ready-to-ship items, we may:
• Ship everything together when the pre-order is ready, or
• Ship separately (this depends on the order).
• Pre-order ship dates are estimates and can change a little due to production or supply delays. If anything changes, we will email you.

Shipping Rates & Delivery Time

• Shipping cost is shown at checkout.
• Delivery time depends on the carrier and your location. Once it’s shipped, delivery is usually 2–7 business days in the U.S. (may vary).

Address Issues

• Please double-check your shipping address before placing your order.
• If a package is returned to us because of an incorrect address, you may need to pay for reshipping.

Lost / Stolen Packages

• DB Hat Co is not responsible for packages marked as delivered by the carrier.
• If your package is missing, email us thedbhatco@gmail.com and we’ll help you file a claim or figure out next steps.